1. Tuition Payment. K12 requires payment of 1) tuition in full, or 2) first monthly payment if payment plan option is selected (for full time enrollment only) by credit card prior to enrolling a student. Tuition must be paid in full to receive a transcript or diploma from K12 Private Schools.
1.a. Taxes. All tuition charges are exclusive of all federal, state, municipal or other governmental sales and other taxes now in force or enacted in the future. You agree to pay all applicable taxes. If you are tax exempt, you must provide K12 with your exemption certificates or other acceptable evidence of your tax-exempt status.
2. K12 Private Schools Access: After you have paid the applicable course fees and tuition, submitted required forms and documents, and your student has been accepted into K12 Private Schools, you will be given access to the school through a standard recommended Internet browser. Please see the K12 Technical Requirements for recommended Internet browser details.
2.a. Internet Access. You must have a computer and an internet connection to access K12 Private Schools. It is your responsibility to set up, pay for and maintain (in accordance with the minimum specifications as directed by K12) your computer and Internet connection during your enrollment period. EACH USER IS ALSO SUBJECT TO THE TERMS OF USE POSTED ON THE K12 WEB SITE (https://stridelearning.com/terms-of-use/) WHICH INCLUDE DISCLAIMERS OF WARRANTIES AND INDEMNITY OBLIGATIONS AND WHICH ARE SUBJECT TO CHANGE FROM TIME TO TIME WITHOUT NOTICE. IN ADDITION, K12 MAY TERMINATE YOUR ENROLLMENT IF YOU OR YOUR CHILD VIOLATES A SCHOOL POLICY OR OTHERWISE FAILS TO COMPLY WITH ANY MATERIAL TERM OR CONDITION APPLICABLE TO ENROLLMENT.
2.b. Suspension and Termination. K12 may suspend your access to K12 Private Schools, without additional notice 1) if you are on a payment plan, and we have not received payment for service, or 2) for operational reasons. In addition, K12 may terminate any enrollment if you or your child breach or otherwise fail to perform any material obligation and do not cure the breach within 30 days after K12 has notified you of it.
3. Materials. If applicable, material kit contents may be altered based upon international shipping regulations or restrictions. Materials may be used only for the benefit of the single named student enrolled. You may not reproduce or distribute any Materials or transfer or sell any Materials to any third party, except to the extent legally permissible. ALL MATERIALS ARE TO BE USED IN ACCORDANCE WITH THEIR INSTRUCTED PURPOSE AND APPLICABLE DIRECTIONS.
3.a Materials Reshipment Policy. Upon receipt of school materials, the customer is responsible for reviewing the contents in the boxes to those listed on the packing list for completeness and accuracy. If customer encounters missing or damaged item(s), the customer is responsible for notifying K12 Sales Support at (salessupport@k12.com) within 30 days of receipt of shipment. If the missing or damaged item(s) are a result of a K12 or K12 vendor error, K12 will replace the item(s) at no cost to the Customer. If K12 is notified of missing or damaged item(s) after 30 days of receipt of shipment and/or the item(s) missing or damaged is not the fault of K12 or K12 vendor error, customer will be sent a replacement and charged a replacement fee as well as the cost of shipping the replacement materials.
4. Refund & Program Withdrawal.
4.a. International Sales. All sales made outside of the United States are final and no refunds shall be made.
4.b. Domestic Sales. The following refund terms apply to sales in the United States of America.
Refunds are only available for tuition that has been paid in full. To be eligible for a refund, a parent or guardian must provide written notification to K12 Private Schools, requesting to withdraw the child from the school (the exact process for submitting this written notification is outlined in individual private school student handbooks). It is also recommended that the student’s teacher or advisor is contacted to discuss the reason for the program withdrawal. Refunds are calculated based on the “Withdrawal Date” which is the postmark and/or electronic imprint date on the written notification.
Refunds will be prorated per individual private school policies.
Program Withdrawals are not permitted during the final 30 instructional days of a term.
4.c. Suspension of Payment Plan. No refunds are available for students on a payment plan. However, withdrawing students who are on a payment plan with K12 Private Schools may be eligible to have future payment obligations cancelled. To be eligible, a parent or guardian must provide written notification to K12 Private Schools, requesting to withdraw the child from the school (the exact process for submitting this written notification is outlined in the Student Handbook). It is also recommended that the student’s teacher or advisor is contacted to discuss the reason for the program withdrawal. The future payment obligations are calculated based on the “Withdrawal Date” which is the postmark and/or electronic imprint date on the written notification. Specific information is outlined below:
Program Withdrawal and Suspension of Payment Plan for Full Time Students
Day 1 – Day 30 of Enrollment Date. † First monthly payment remains due. All subsequent payments are refunded and/or cancelled.
Day 31 – Day 90 of Enrollment Date*** A total of 5 monthly payments are due. All additional monthly payments are refunded and/or cancelled.
After 90 Days of Enrollment Date*** Down payment and a total of 10 monthly payments are due. All additional monthly payments are refunded and/or cancelled.
Prior to Day 1 of Enrollment Date†. If materials have shipped, the first monthly payment remains due. All subsequent payments are cancelled.
If materials have not shipped, all scheduled payments are cancelled.
†Enrollment Date is defined as the initial classroom entry date of the School Year and Payment Plan start date.
***Program Withdrawals are not permitted during the final 30 instructional days of a term.
THERE ARE NO REFUNDS ON MATERIALS PURCHASED OR ANY APPLICABLE SHIPPING CHARGES IF MATERIALS HAVE BEEN SHIPPED. K12 HAS NO OBLIGATION TO PROVIDE A REFUND IF YOU OR YOUR CHILD VIOLATES SCHOOL POLICY OR OTHERWISE FAILS TO COMPLY WITH ANY MATERIAL TERM OR CONDITION APPLICABLE TO YOUR ENROLLMENT.
5. Dispute Resolution and Binding Arbitration. The parties will attempt in good faith to settle all disputes arising from or in connection with these Terms including without limitation the validity, interpretation, performance, and breach hereof, through a process of mediation in Fairfax County, Virginia, USA under the supervision of a mutually agreed upon mediator. In the event that mediation fails to settle such a dispute, the parties shall follow the process set forth in the current Terms of Use posted on K12 Private Schools website, or if different, the parties mutually agree to binding arbitration in Fairfax County, Virginia, USA.
If applicable, arbitration shall be conducted in English by a single arbitrator in accordance with the rules of the American Arbitration Association as the sole forum for disputes, except the judgment upon the award rendered may be entered in any court having jurisdiction thereof. In the event of arbitration, the prevailing party will be entitled to reasonable attorney’s fees, costs and other disbursements.
6. Miscellaneous. Upon accepting these Terms, you represent that you are the parent or legal guardian of the student(s) being enrolled. You represent that you have the power to bind all the students you enroll, their parents and legal guardians, all of whom shall be bound by these Terms. These Terms cannot be amended unless such amendment is accepted in writing by an authorized representative of K12.
A waiver of any part of these Terms in one instance is not a waiver of any other part or any other instance. Notices are considered delivered when either party sends them by email or fax to the email address or fax number provided by the other party or 3 days after mailing by first-class mail, return receipt requested, to the most recent address provided by the other party. If any part of these Terms is held invalid for any reason, the remaining provisions shall not in any way be affected or impaired.
These Terms and the documents to which it refers form the entire agreement between the parties with respect to the subject matter herein. You may not rely on any other documents, statements, or representations by any sales or service representatives or other parties, unless expressly contained herein.